Returns/Refunds/ Exchange policy

Refund/Returns/ Exchange Policy 


There are NO REFUNDS

What if my Essentials arrive damaged?

Please contact our support within 24-48 hours providing pictures of the damages for us to reconcile the inquiry.

(We will not be liable for any damages outside of this time frame)

  • If the inquiry is valid after receiving the report you will be able to return the damaged product for a replacement of it
  • Replacement will be shipped after support receives your return


There are no RETURNS on CUSTOM Jewelry!

Please be sure to check spelling and any modifications before submitting your request/payment.